The Minnesota Orchestra strives to make its performances accessible to all patrons. Following is a description of available services and amenities. Please contact Ticket Services with questions or to make advance arrangements.
Parking and Drop Off Locations
The Orchestra Hall main entrance on 11th Street adjacent to Peavey Plaza is available as a convenient drop-off and pick-up location. Parking spaces for patrons with disabilities are available in the 11th and Marquette Municipal and Hilton Municipal parking ramps, which are both connected to Orchestra Hall by skyway. Visit Drive and Park to learn more.
Accessible Paths of Travel, Restrooms, Seating and Wheelchair Information
Accessible Seating: Accessible and companion seating can be reserved on all levels of Orchestra Hall (subject to availability). All Main Floor aisles are wheelchair-accessible. Non-transferrable wheelchair seating is designated by a on the seating maps.
Purchasing Accessible Seating Online: When selecting seats online, note that accessible locations are marked with this symbol . Hold the cursor over the seat location to verify that the location is accessible. By purchasing these seats, you are acknowledging that you, or another member of your party, have mobility/accessibility needs. If you have questions about accessible seating, please contact Ticket Services—we are pleased to assist you.
Armless Chairs: including a bariatric chair, are available by request and can be substituted in locations with loose chairs such as the Balcony Boxes and in Main Floor Row 13 and 32.
Swing-Arm Seating: Swing-arm seating is available in select aisle locations on the Main Floor and Rear Balconies to improve ease of transfer into a theater seat. Swing-arm seating is designated by on the seating maps.
Escalator/Elevators/Ramps: An escalator is available at the skyway entrance of Orchestra Hall, traveling between Balcony A and the Main Floor. The escalator will descend prior to the concert and ascend post-concert. Elevators are located on both the east and west sides of the Lobby for access to all floors. Ramps are located on Balcony A at skyway level and on the Main Floor.
Courtesy Wheelchairs: A limited number of courtesy wheelchairs are available, free of charge, for check-out at Guest Services on a first-come, first-served basis for transportation to and from seats.
Wheelchair Assistance: If you need assistance with your wheelchair, please bring a companion with you to the performance. Ushers will be happy to store wheelchairs and walkers during the performance if you transfer into a theater seat.
Power-Driven Mobility Tools: Orchestra Hall will accommodate Segways and other power-driven devices when used as an accommodation for mobility. Devices with fuel or combustion engines are not permitted within Orchestra Hall. The number of guests and event setup may impact available lobby space and require us to limit the use of these vehicles. In that instance, the guest's device will be stored and a courtesy wheelchair will be offered for use instead.
Accessible Restrooms: are available on all levels of Orchestra Hall. A Family restroom is available on the east side of the Lobby on Balcony B of Orchestra Hall. A Family restroom is also located on the west side of the Lobby for Green Room events.
Please be considerate of those who may have allergies or chemical sensitivities. It is recommended that you refrain from using strong perfumes and colognes so as not to distract the patrons sitting around you.
American Sign Language Interpretation, by certified interpreters, is available for select performances featuring speakers and narrators. To check on availability, please contact Ticket Services. Please allow two weeks advance notice if you would like to suggest an ASL interpreter at a specific performance or pre- and post-concert event.
Assistive Listening Devices
Williams Sound infrared hearing enhancement devices are available free of charge at Guest Services.
Audio description is available for select performances or pre- and post-concert events featuring visual elements. To check on availability, please contact Ticket Services. Please allow two weeks advance notice if you would like to suggest audio description at a specific performance or pre- and post-concert event.
Braille program information for select performances is available by request at Guest Services. To check on availability, please contact Ticket Services. Please allow two weeks advance notice if you would like to suggest Braille programs at a specific performance.
Large Print Programs
Large print program information for most Classical performances and Sensory-Friendly concerts is available by request at Guest Services. Please allow two weeks advance notice if you would like to suggest large print programs at a specific performance.
Real-time captioning is available for select performances, including Movies & Music concerts, or pre- and post-concert events featuring speakers and narrators. To check on availability, please contact Ticket Services. Please allow two weeks advance notice if you would like to suggest real-time captioning at a specific performance or pre- and post-concert event.
Sensory-Friendly and Relaxed Family Concerts are designed for patrons of all ages and abilities, including individuals on the autism spectrum and those with sensory sensitivities. Each concert takes place in a relaxed environment where audience members are welcome to be who they are and enjoy music together with family and friends
Our Sensory-Friendly Concerts feature individual musicians or small ensembles in the Target Atrium at Orchestra Hall. Relaxed Family Concerts feature the full orchestra in the main auditorium. View our Sensory-Friendly and Relaxed Family Concert options »
Service animals, such as guide dogs, are welcome. Service animals, as defined by federal law, are "individually trained to do work or perform tasks for the benefit of an individual with a disability." The work or tasks performed by a service animal must be directly related to the handler's disability. Please inform Ticket Services if you will be attending with a service animal so that appropriate accommodations can be made for you and your companion.