Calendar

Frequently Asked Questions

General

How do I reserve space at Orchestra Hall and what does availability look like?

Please fill out the Event Inquiry Form on our website. This will provide us more information about the scope of your event and be able to better respond with availability and pricing. You may also e-mail us (This email address is being protected from spambots. You need JavaScript enabled to view it.) or call 612-371-5693. In the meantime, we invite you to browse our website to view available spaces and amenities.

Scheduling priority is given first to Minnesota Orchestra concerts. Once that schedule has been confirmed we can announce available dates. We recommend sending us your preferred date(s) so we can notify you if/when they become available. At that time, we will place a hold on the date(s) which allows you to give first right of refusal if another client requests the same date. Once the date is available and confirmed, we will send you a contract to reserve the space.

What financial obligations do I have to reserve Orchestra Hall?

Once the date is confirmed, we will send you a contract and require a 50% deposit of the base room rental. All other fees and payments will be due closer to your event. We will send an invoice after you event, which is due within 30 days of receipt. We accept check or credit card payments.

What things are included in your venue rental pricing?

  • Basic cleaning (floor cleaning, dusting, windows, empty trash/recycling bins)
  • Standard WiFi and Internet (38 Mbps up/down)
  • One event manager/staff person
  • One security person
  • Basic furniture (tables, chairs)
  • Digital signage (client provides images)

What Orchestra Hall staff will be present at my event?

Each event is unique and requires different staffing components. At a minimum the following staff will be at your event: Event Manager, Security (number varies with guest count), Ushers, Stage Crew, and Stage Door Receptionist.

Additional staffing may include: EMT, Production Assistant, Bartenders, additional stage crew for specific skills/tasks, coat check attendants, barbacks/concessions supervisor, valet parking attendants, etc.

Our event staff can you give more detail regarding required and optional staffing, and the associated costs.

Will there be other events taking place in the building during my event?

Orchestra Hall offers a variety of spaces for meeting and events so there may be the possibility of another activity taking place in the building at the same time as yours. Additionally, there may be internal Minnesota Orchestra meetings or events taking place during your event. When scheduling events we make sure to ask clients about their programming, timeline, guest flow, and space needs so that we can prevent any disruptions or conflicts.

 

Audio/Visual

What type of audio/visual capabilities do you have?

Orchestra Hall is a full-service performance and event venue. We have many possibilities for audio/visual enhancements for your event. We also work with local production vendors to fulfill any unique requests.

Standard capabilities include wireless internet, microphones, audio systems, lighting, TVs, projectors/screens, conference phone.

Can I bring in my own audio/visual equipment?

It is possible to bring some of your own equipment but it will depend on the scope of your event and the staff that is needed to operate that equipment.

Can I bring my own crew to operate audio/visual equipment?

All labor must be provided by Orchestra Hall staff and I.A.T.S.E Local 13.

 

Food

What are my catering options at Orchestra Hall?

We work with four approved caterers to provide food service for your event. You can reach out to them directly to start planning your menu and event details. There is a 12% venue fee that each of these caterers will charge on top of any other service fees and gratuities.

Which caterer do you recommend?

All of our caterers provide delicious food and professional service – that is why they are on our list!

Can I bring in my own cake?

You should first inquire with your caterer about their cake options. Otherwise, you are allowed to order your own cake from any licensed bakery.

 

Beverage

What are my options for providing beverage service at my event?

There are three options for beverage service during your event.

  1. Cash Option – allows your guests to purchase their own beverages
  2. Hosted Consumption Option – allows you to pay for guests’ drinks or a portion of guest drinks (i.e. only wine and beer). You also have the option to offer hosted drink tickets to help you control your budget. You will be billed on actual beverage consumption plus 20% gratuity.
  3. Hosted Bar Package – For a flat per person fee (plus 20% gratuity) you can select one of our hosted bar packages (non-alcoholic; wine and beer; house liquor; premium liquor). The final fee is based on a guaranteed guest count which is due five business days before your event. The bar package does not include coffee service, wine pours, or a champagne toast.

How much does it cost to have a bartender?

There is a charge of $100 per bartender. This fee is waived if you reach a minimum amount of $500 in sales per bartender.

Can I bring in my own alcohol to be served at Orchestra Hall?

Our liquor license at Orchestra Hall does not allow event clients to bring in any alcohol. We work with several distributors and local breweries to order any customized product you may like for your event.

What alcohol do you have available, and how much do the drinks cost?

You can access our current beverage menu here. Inventory and products are subject to change. Please let our event staff know if you have special requests.

Does Orchestra Hall have glassware at the bar?

No, we do not have glassware at our bars. You are welcome to work with your caterer or another vendor to have glassware brought in. Otherwise we will provide plasticware for beverages.

When will I need to give Orchestra Hall my final guest count?

Your final guest count is due no later than 7 business days prior to the event. After that date there is no guarantee product will be available and additional fees may be incurred to secure products/services.

Can I request a specialty beverage or product you don’t have on your menu?

Our staff will be happy to help you special order a beverage that we do not normally have on our menu. Any special order will be subject to a $100 special order administrative fee. Actual cost of the special order will be determined at the time of the order, based on price, availability, and quantity ordered. The client will be responsible for pre-paying for the entire special order, regardless of the amount consumed. Any product not consumed will become the property of Orchestra Hall and may not be transferred to the rental client for any reason. If you are interested in specialty beverage service, please contact our staff for details.

 

Weddings

How much does it cost to rent Orchestra Hall for my wedding?

Our wedding package pricing varies depending on the time of year and the day of the week. Please inquire with our sales team regarding this pricing.

What is included in the wedding package?

  • Use of all lobby spaces for up to 12 hours
  • Staffing: Event Manager, four ushers/door greeters, one audio tech, one security person during set-up/load-in throughout your event,
  • Furniture from our on-site inventory (60” rounds, black banquet chairs, banquet tables, high top tables, low café tables/chairs, pub tables and stools, black club chairs)
  • Set-up/tear-down of our furniture, basic cleaning
  • Standard WiFi
  • Digital signage graphics (you can provide the images)

What isn’t included in the wedding package?

We have designed our wedding package to be mostly all-inclusive which helps you budget and plan your expenses without having to worry about large additional costs. There are a few unique things that are not included in the package price:

  • Beverage service and gratuity
  • Stage platforms for a band or DJ
  • Additional audio technician/stage crew for a band
  • Additional access time beyond 12 hours

How many people can Orchestra Hall accommodate for a wedding?

We can accommodate up to 225 people in the Target Atrium for a ceremony and up to 300 people in the Grand Foyer for dinner. We also have the ability to do overflow seating in adjacent spaces.

How is availability determined?

Scheduling priority is given first to Minnesota Orchestra concerts. Once that schedule has been confirmed, we know what dates are available. This usually happens in March or April. It is best to inquire with our sales team regarding your preferred dates so that we can notify you once we know available dates.

Do we need to rent a dance floor?

All spaces, except the Grossman Mezzanine, have a wood or granite floor, so it is not necessary to rent a dance floor.

Can I see sample floorplans?

Yes. You can access these on our website.

Do you have photos from past weddings?

Yes, these are available on our Flickr page.

 

PARKING AND TRANSPORTATION

Where will my guests park?

There are plenty of nearby parking options. Orchestra Hall is also close to Metro Transit routes. We also encourage people to bike!

If you would like to pay for guest parking, we can provide parking vouchers for the 11th and Marquette Ramp, directly across the street from Orchestra Hall. The final charge for vouchers would be added to your invoice. We can also arrange valet parking services through Cities Valet.