January 2, 2019
Manage Your Tickets and Easy Passes Online
The scene: Saturday morning. You sip your coffee, thinking about how much you’re looking forward to your Minnesota Orchestra concert tonight. Suddenly, your kid says “I don’t feel so good” and everything goes downhill from there. What to do with your tickets?
Thanks to a generous and simple policy, you have options! All you have to do is log in to your Minnesota Orchestra account, find your concert, and click “Manage Tickets.”
From there, you can:
- Return your tickets for an account credit. You can choose a new concert to attend some other time—although credits do expire at the end of August so don’t wait too long!
- Exchange into another concert. Do you already know of another MN Orch concert you’d like to attend in the next few months? Click “Exchange tickets” and you can choose a concert, select your seats, and get your print-at-home tickets sent immediately.
- Return your tickets as a donation. Just not feeling like you can commit to anything right now? That’s OK. You can return your tickets as a donation and give someone else the gift of the Orchestra. We'll even send you a receipt so you can write it off.
Hate fees? We get it. Consider becoming a season subscriber and you'll get all kinds of benefits including waived ticket exchange/return fees.
We’re adding new functionality to your online account all the time, so sign in and check it out! You can even sign in with your Facebook account. Remember, signing in is the quickest and easiest way to find out if you already have a credit on your account.
Easy Passes: Now Easier
The scene: you bought an Easy Pass, but you don’t feel like calling to redeem your vouchers. We understand. Now you can easily redeem your Easy Passes online!
All you have to do is sign in to your account and browse our concert calendar. After you choose a concert, click the BUY button. On the seat selection screen, choose the “Pass” price type to redeem your vouchers. You’ll be able to see how many passes you have left on your account to redeem.
After you select the pass type, you'll see the savings reflected in your cart. Simply check out and you're good to go.
What’s an Easy Pass, you say? We thought you’d never ask: it’s a package of six vouchers that you can redeem for concerts at Orchestra Hall. Attend six concerts by yourself, attend three concerts with a friend, or redeem four of them and give away two as a gift. They’re flexible, they’re easy, and you save 10% or more off single ticket prices.